FAQ
General
What does Sandy Vans do?
Sandy Vans designs and builds luxury adventure vans, engineers road-tested vanlife products, and offers van rentals for unforgettable getaways. Whether you're looking to purchase a van, rent one for the weekend, or upgrade your own build with top-tier gear, we've got you covered.
Where is Sandy Vans loacted?
We’re based in sunny San Diego, CA. Our showroom and HQ are located at 9393 Trade Pl, San Diego, CA 92126.
Van Builds
Do you offer custom van builds?
Yes! We specialize in custom Sprinter van conversions. Choose from one of our proven layouts—Social, Scout, Sport, or Captain’s Quarters—or work with us to design a van tailored to your lifestyle.
How long does a van build take?
Build timelines vary based on scope and complexity. On average, you can expect a full build to take between 4-8 weeks once we begin fabrication.
What kind of vans do you build on?
We only work with Mercedes Sprinter vans (144” and 170” wheelbase). Alot of our products are univeral and can go on other sprinters.
Do you offer financing for van builds?
Yes, we’re happy to connect you with third-party financing partners. Ask us for more info during your build consultation.
Can I bring my own van for you to convert?
Yes! We offer conversion services for customer-supplied vans. Contact us to schedule a consultation.
Rentals
Can I rent a van before I buy one?
Definitely. We offer a rental fleet of fully outfitted adventure vans via Outdoorsy. It's a great way to test out the Sandy Vans experience.
Where do I pick up the rental van?
Pickups and drop-offs are done at our HQ in San Diego. Delivery may be available upon request for an additional fee.
What’s included in a rental van?
Our vans come fully stocked with essentials: bedding, cookware, camp chairs, and more. Each listing on Outdoorsy includes a full breakdown.
Events & Tours
Can I see a van in person?
Yes! Schedule a visit at our San Diego showroom or catch us on the road at van expos and shows. Check our Tour Schedule to see where we’re headed next.
Do you host any vanlife events?
We do! From Baja adventure trips to weekend meetups, we love gathering with the van community. Follow us on Instagram or subscribe to our newsletter to stay in the loop.
Bug Screen
Do your bug screens zip all the way off so I don’t need to keep them rolled up when not in use?
The bug screens have zippers on both sides, allowing them to be rolled up and secured with buckles. They do not have a zipper across the top, so they can't be fully removed unless uninstalled.
Is there a zipper across the top so the whole screen setup can be removed when not needed?
No, the screens roll up and buckle in place, but they do not zip off entirely across the top.
Do the slider door bug screens fit Ram ProMasters?
No, they are currently only available for Mercedes Sprinter vans.
Will the bug screens fit a 2003 Sprinter high roof?
They are designed for Mercedes Sprinter high roof vans from 2007 and newer.
Does this work with a 2025 Sprinter?
Yes, but if you have the electric sliding door, it may require slight modifications for the new locking system.
Boost Box
Can I install the Boost Box on NCV3 Sprinter (2009-2018) without a rear rack?
Rear racks are only available for 2019+ Sprinters. However, if your van can fit a universal rear rack, you can still mount the Boost Box. The Boost Box is $1,850, and installation is an additional $195.
Can I install more than one shelf inside the Boost Box?
Yes, you can install multiple shelves by adding extra lips inside to support them.
Will the Boost Box fit on a Mollie rack (Black River rack on a 2022 Tiffin Cahaba)?
Yes, the Boost Box can mount onto that rack and any other universal rear rack
Can the Boost Box mount on either the port or starboard rack?
Yes, the Boost Box can go on either side.
Roof Rack, Ladder, and Rear Racks
Do you make a starboard rack for Ram ProMasters?
No, the racks are currently only made for 2019+ Mercedes Sprinters.
The port rack says 100 lb limit, but I weigh 195 lbs. Can I climb on it?
It is not recommended to climb on the rack. A side ladder is a better option for roof access.
Do you have any rear mounts for Ford Transit vans?
No, rear racks are only available for Mercedes Sprinters.
Does the SV Roof Rack include all mounting hardware?
Yes, it comes with all necessary screws, bolts, and washers.
Other Products & Shipping
Do you sell the RTX2000 mounting plate separately from the interior trim ring?
No, the mounting plate is not sold separately.
What’s the shipping time for products
Typically, shipping takes 5–7 business days.
Any discounts on shipping?
There are no shipping discounts, but you can sign up for the newsletter for a product discount.
What’s included in the Havelock Wool insulation kit?
The kit includes 100 sq ft of wool insulation. R-value is 3.6 per inch for batts and 4.3 per inch for blown-in wool.
What does "SV 1 COVER" mean—did I only order one window cover?
The front cab window covers come as a set of two—one for each front window.
Support & Contact
How can I contact the Sandy Vans team?
You can reach us via our Contact Page, email us at contact@sandyvans.com, or give us a call at (619) 812-1903.