Welcome to COCO, your Concrete Oasis for the trip ahead. We're so excited for you to experience everything this van has to offer.
Before you hit the road, watch the full walkthrough below. It covers every system in the van and shows you exactly how it all works. You'll also have a physical and digital user's manual in the van, so if you're looking for something specific later, the manual is the fastest way to find it.
Read This Before You Drive or Sleep
A few things matter more than everything else. Please read these before your first night.
- Check under the bed before lowering it. The HappyJack bed will not stop if it hits something. Always stow the TV and close the pop up bench before lowering or raising the bed. Watch at 6:13
- Latch the glass shower door before driving. Driving with it unlatched can break the door. There's a reminder next to the start button. Watch at 19:08
- Lock the bed step fully open before stepping on it. If it's only halfway out, it can close under you. Watch at 15:48
- Latch every drawer and stow loose items before driving. Listen for the click on each drawer, and take down the hanging bulbs.
- Retract the awning in strong wind. Wind can seriously damage it. Watch at 25:53
Jump to a Section
Click any timestamp to open the video right at that spot.
Driving Cab
- 0:32 Mercedes screen setup, off road light switches (daytime running, high power, and fog lights), and the throttle controller remote, if equipped
- 1:15 Apple CarPlay and Android Auto cable (your phone connects by cable only), spare keys, and winch remote, if equipped
- 1:45 How to jump start the van using the terminals under the driver's footwell
Living Area
- 2:07 Shoe and leash nook, outlet, and the locking pull out drawer with bar stools and a tool kit
- 3:03 Bench storage, heater vents (the right one pulls out so you can aim warm air anywhere), and the adjustable Lagoon table
- 3:59 Windows, bug screens, built in blinds, and the sliding door handle that makes closing easy
- 4:59 Slide out TV with Fire Stick, second HDMI for your laptop, Sonos speaker, phone charging nook, and rechargeable hanging bulbs
Bed and Skylight
- 6:13 Raising and lowering the HappyJack bed, plus how to drop it all the way down by lowering the table and laying the cushions flat
- 7:29 Opening and locking the skylight, solid driving inserts, bug screen, and blackout curtain
- 8:18 Raising the bed: remove bulky pillows first and hold the button until it stops on its own
Kitchen
- 8:42 Drawer latches, sink cabinet (cleaning supplies, fill hose, small vacuum, water filter), water heater timer, trash, wireless charger, and USB and 110V outlets
- 9:54 Pop up counter bench, fridge, induction cooktop (induction compatible cookware only), and microwave
Power System
- 10:37 The electrical controller: lighting zones, water pump, Starlink, awning light, gray water dump valve, fridge, and tank heating pads
- 12:04 Reading your battery level, solar input, and fresh and gray tank levels
- 12:36 Three ways to charge the batteries: driving, solar, and shore power
- 13:11 Double click the power button to turn everything off when you're done
- 14:54 Main 12V shutoff and the inverter switch (turn the inverter on to use the outlets, cooktop, and microwave)
Power saving tip: Turn off the water pump and Starlink when you're not using them. Starlink uses a lot of power.
Heat, AC and Airflow
- 13:31 Heater control: set temperature and run time, use infinity mode, schedule it, and turn it off (the red ring means it's on)
- 16:43 Air conditioner controls and remote
- 17:01 MaxxFan: set it to blow out and crack a window or the skylight for the best airflow, and run it on high while showering
Bathroom
- 18:02 Vanity, sink, shower curtain, and the magnetic shower head (it can also be used outside)
- 19:08 Glass door latch (must be latched while driving)
- 19:34 Sliding out the dry flush toilet, flushing, charging the battery (one to two hours max, never overnight), using the pee powder, and swapping the cartridge
Garage and Exterior
- 21:38 Garage storage, removable laundry basket, light, outlet, and the pull out drawer that doubles as an outdoor table
- 22:33 Attaching and draining the outdoor sprayer
- 23:06 Filling the fresh water tank with the hose and filter (water spilling under the van means the tank is full, and that's normal)
- 24:26 Shore power plug and tow hitch (light loads and bike racks only)
- 25:13 Roof ladder, walkable solar deck, and Starlink
- 25:53 Opening and closing the awning
- 27:09 Remote auto start, high idle charging, taking over to drive, and the alarm
Quick Answers
Why won't the outlets, cooktop, or microwave work?
The inverter is probably off. Turn it on from the electrical bench or the controller. Watch at 14:54
Why is there no water at the sink?
Turn on the water pump from the electrical controller, and check the fresh tank level on the same screen. Watch at 10:37
How do I know the water tank is full?
Water will start spilling out under the van. That's the tank vent, and it's normal. Turn off the water and it will drip for a minute or two. Watch at 23:06
The sliding door won't close.
Use the interior pull handle we added. It's much easier than pushing the door closed, especially when you're parked on an angle. Watch at 3:59
The blinds won't stay up.
Give them a little jiggle or press firmly upward and they should hold.
Need Help on the Road?
If something isn't working or you need help with deeper maintenance, check your user's manual first, then contact our team and we'll walk you through it.
Enjoy the trip, and welcome to the tribe. Crafting Rides, Building Tribes.
Planning your route? Check out our Owens River Valley camper van trip and van camping meal plan.
